Saransh System Travel & Hospitality
Increasing Customer Expectations, Rising Prices and Cut Throat Competition Had Made It Very Challenging for the Travel, Hospitality and Leisure Industry to Attract and Retain Customers. Saransh System with its technical expertise and domain experience in the Travel, Hospitality, and Leisure industry has experience in creating varied systems involving social media integration, data analytics, CRM integration, and mobile platform porting and cloud adoption. With our experience and knowledge you can be rest assured that product is built well within the budget because we do not engage in Trial & Error.
What we can do?
Saransh System has crafted a unique blend of services and solutions addressing the various sub-segments in the travel industry – Airline, Hotels, Cruise, Tour Operators, Distributors and Transportation & Logistic companies. Our services are to enable Omni-Channel of customer experience, increasing business efficiency using technology pillars of Internet of Things, Cloud computing, Social computing, Mobility and Analytics.
We have created web based solutions for various businesses in the travel and transportation industry, from tourism websites to mobile apps for taxis and cabs. We are well versed in the nuances of this industry and have acquired high level of expertise in the skills necessary to create ideal solutions for this business vertical.
Why makes us unique in the industry?
Seamless Customer Experience is the demand from the entire traveler. Whether it is Domestic travel or International travel, Airline travelers interact with airlines using variety of devices, modes and location demographics.
We have developed an Omni-Channel Customer Experience methodology for Airlines, which evaluates customer experience at different stages like pre-booking, booking; check in, during flight, luggage tracking and post flight connect.
Using Analytics we have built solutions for ticket cancellation fraud tracking, predicting cancellations so that airlines can:
- Increase Revenue
- Improve Operational Efficiency
- Manage Risk
